IT Support & Computer Repairs in Waterloo
Computer trouble is stressful — solving it shouldn’t be. One call, a clear diagnosis, a price announced up front — your IT running again. IT support Waterloo: on-site by appointment, or remotely within minutes.
Our IT support services in Waterloo
All our IT support services are available in Waterloo and the surrounding area — on-site by appointment, or remotely via TeamViewer.
Computer Repairs (PC & Mac)
Diagnostics, screen replacements and resolution of hardware and software issues for PCs and Macs.
Learn more →PC & Mac Setup
Sales, installation and custom setup of your new PC and Mac computers — for a fast, secure device that’s ready to use from day one.
Learn more →Servers: Installation & Maintenance
Installation, configuration and maintenance of servers for a high-performing, secure infrastructure.
Learn more →Virus Removal & Maintenance
Complete removal of viruses, malware and spyware, plus regular maintenance of your devices.
Learn more →Internet Router Setup
Routers configured for a fast, stable connection, at home or at the office.
Learn more →WiFi & VPN Solutions
Secure, encrypted Wi-Fi and VPN to protect your network and ensure reliable remote access.
Learn more →Network & Mail Servers
Setup of networks and mail servers to streamline your communications and support your growth.
Learn more →Data Recovery
Safe recovery of lost files from damaged or corrupted devices.
Learn more →Cameras & Video Surveillance
Installation of surveillance cameras and high-quality remote monitoring for homes and businesses.
Learn more →Website Design & Development
Custom websites, e-commerce solutions and SEO optimization to grow your online presence.
Learn more →IP Telephony & VoIP
IP telephony solutions to cut call costs and modernize your business communications.
Learn more →Cloud & Backup
Secure sync, backup and remote access to your data anywhere, for individuals and businesses.
Learn more →Multiserve in Waterloo
Based in Ixelles, fifteen minutes from Waterloo, we’ve supported the area’s households and small businesses for over 20 years: PC and Mac repairs, virus removal, WiFi networks and servers, data recovery, cloud backups, IP telephony, video surveillance, website development and full IT outsourcing. Intervention by appointment, often within 24–48 hours — or immediately by remote session, in English or French. Prices announced before every intervention.
Frequently asked questions – IT support Waterloo
Do you really travel to Waterloo?
Yes — Waterloo is fully part of our service area, just like Brussels, Ixelles and Uccle. We cover the whole municipality of Waterloo. Interventions are by appointment, at your home or on your business premises.
How much does a call-out to Waterloo cost?
The quote is free and the travel fee is clearly announced before any intervention — no surprises. For many software issues, a remote session via TeamViewer avoids the call-out fee altogether. For businesses, we can also schedule regular IT support visits so small issues never turn into downtime.
Can I get help without waiting for a visit?
Yes: for software problems, configuration or assistance, we can help immediately by remote session via TeamViewer, in English or French. Most remote sessions start within the hour during opening times.
Do you offer IT outsourcing for businesses in Waterloo?
Yes. Our IT outsourcing service also covers Waterloo: monitoring, security, backups and ongoing support for your small business.
Do you install surveillance cameras in Waterloo?
Yes, we install video surveillance systems for homes and shops in Waterloo, with remote access from your smartphone.
Which parts of Waterloo do you cover?
All of them: Joli-Bois, Chenois, Mont-Saint-Jean, the town centre and the immediate surroundings. Our technicians work in the municipality every week, and the drive from our Ixelles base is quick — about fifteen minutes outside rush hour.